I’ve blogged about the role Permanent Action Files play in processing your mail, but did you know that you can create specific action files to process your work? Think about your work and how the paper or information passes through the work flow process.  Can you identify specific repetitive actions? If you answered yes, you can likely create a set of Permanent Action Files to hold the information as it moves through the process.

Last year I was hired by a company to help their Accounts Payable Specialist accomplish a miracle; she wanted a clean desk.  This individual’s inbox received a stack of paper on average of one foot in height each day.   She made numerous large stacks all over her desk as she processed the paper.  Her desk looked messy and she said she felt like she was working in chaos…

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